Support
Scan Bite
Common Questions
A barcode is not found
Try Scan Ingredients, search manually, or check your internet connection. Some products may not exist in the available databases yet.
The ingredient photo is unclear
Keep the label flat, use good lighting, avoid glare, and place all text inside the guide box before retaking the photo.
A result looks incorrect
Confirm the package label first. Product databases and OCR can be incomplete, so report the barcode through Email Support.
Camera or location is denied
Open the iOS Settings app, choose Scan Bite, and enable only the permissions you want to use.
Contact
Include the product name, barcode, and a short description when reporting an incorrect result: support@smartfoodscanner.app.